For new hires, and your company, documentation is the key to success. Step-by-step processes allow a new tech to spend less time relying on the guidance of an already busy staff member, and more time directly increasing their efficiency.
With good documentation in place, not only can you can achieve a lot more, but you can prove it. With the saved time documentation gives you, you can start setting better SLAs with the confidence that they will be consistently met. Documentation speeds up your service times, allowing you to increase the frequency that you can be available to your customer.
Prove this to your clients — and your prospects — by showing them how you will document their information, and providing evidence of your track record. It will be obvious that your service is superior to your competitors. At IT Glue, we recognize the necessity of using the cloud to store information due to a specific problem that many businesses have.
Imagine one of your most valuable techs leaving the company — when they leave, they leave with all of their knowledge as well. This boosts your reliability significantly and therefore generates further trust between you and your client. Performing research and writing up findings requires you to build and support an argument. Reasons for documenting your research might include:.
Part of being a professional researcher is keeping written, audio and visual documentation about your research. This includes recording their hypotheses, findings, questions and conclusions. Scientists must also collect data to analyze it—a form of documentation. Additionally, scientists may want to replicate an experiment to see if the test results vary based on a certain variable. To repeat the experiment precisely as before, they need documentation from the previous experiment or original scientist.
Those who perform scientific research need an accurate set of instructions to test hypotheses, repeat experiments, produce results and publish their findings. Without proper documentation in research, we wouldn't have the advanced technology, medications and agricultural methods we enjoy today. Related: 7 Methods for Taking Organized Notes. Many industries require thorough documentation performed in a specific way. If organizations fail to maintain organized records, some of the consequences may include:.
Documentation is used in all organizations to record a variety of information. No matter your career path, it's important to understand the role documentation plays in the workforce and how you can benefit from keeping organized records for your own career.
Plus Benefits. Find jobs. Company reviews. Find salaries. Upload your resume. Sign in. Career Development. Having documentation not only promotes consistency in your processes, but it also sets a standard. Documented procedures indicate a clear goal to be achieved and the steps to achieve that goal. Furthermore, when you set standards in documented format, it enhances your credibility and professionalism to those that matter most:.
Not only does a good documentation help prevent operational risk in case of turnover, but it serves as an excellent resource to train new members of your organization. A straightforward, easy-to-follow set of instructions for your processes will save you time, effort, and resources in getting the new hires up to speed.
Having documentation should be considered following best practices. Should the firm be audited, documenting your reconciliation and reporting processes is one more way to show your organization takes protocol and compliance seriously. No more digging through email or downloaded files for the latest information. Writing down your processes is helpful for spotting bottlenecks and bloated workflows, so you can further streamline the way your team works.
Documentation encourages knowledge sharing , which empowers your team to understand how processes work and what finished projects typically look like. How many times have you started a new project only to find out it had been done before? Companies that use documentation to catalog past projects, collect research, and share decisions benefit by reducing re-work that wastes precious time you could be using elsewhere. With documentation in place, you can refer to past work and learn from it, instead of doing it all over again with the same results.
Plus, they can use those resources to answer their questions and start to figure things out independently, rather than feeling like they need to ping someone on your team with every single question or sticking point.
At work, we tend to treat our knowledge as currency. We assume that sharing our expertise will make us less valuable. Documentation increases the collective knowledge of everyone that you work with. Share the above advantages with your team members, find a way to incentivize their participation in documenting what they can pizza party, anyone? Close View this page in your language? All languages Choose your language. Open and close the navigation menu. The Workstream Documentation Importance of Documentation.
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